Stage 1

Application

Once we've received your application, a member of our Ambassador team will review it carefully. We'll schedule a chat if it looks like we may have a potential match.

Stage 2

Talent Partner Interview

You'll interview with a member of your local Talent Partner team to discuss your skills, experience, and ambitions in more detail.

Stage 3

Operations Review

In this stage, you will have an interview with a member of our Guest Services Operations (OPS) Department. This conversation is designed to help us better understand your operational experience, your approach to guest service, and your readiness to succeed in a shipboard environment.This interview also gives you the chance to learn more about the role, the department, and life onboard. Feel free to ask questions about expectations, development opportunities, and day‑to‑day responsibilities.

Our goal is to ensure the role is the right fit for you and that your skills and strengths align with the needs of the team.

Stage 4

Operations Interview

You'll chat with a leader from our Operations team to discuss your skills, experience, and ambitions in more detail. This is a great opportunity to get to know a teammate with whom you may be working!

Stage 5

Conditional Offer

If it looks like we have a fit, we'll extend a conditional offer of employment. This means that we'd like to move forward with placement but there are a few administrative details we need to verify first. This includes, but isn't necessarily limited to, possession of a valid passport and travel documents (including necessary visas), a valid Medical Fitness Certificate, and required Certificates of Competency (and/or training); as well as successful completion of background and reference checks. We'll be here to support you along the way during onboarding.